Does O2 Charge for Conditional Call Forwarding?

Understanding O2 Call Forwarding Costs

When setting up a call unmasking service like PrivStop, you are utilizing a network feature called Conditional Call Forwarding (specifically, forwarding when busy/declined). A common concern among O2 customers is whether they will be billed extra for this routing.

Pay-Monthly Contracts (Inclusive Minutes)

If you are on a standard O2 pay-monthly contract that includes unlimited or a high volume of UK minutes, conditional call forwarding to a standard UK number is typically treated just like making a regular outbound call. This means the forwarded call simply deducts from your inclusive minutes allowance, resulting in no extra charges on your bill.

How to Verify Your Tariff

While PrivStop operates seamlessly on the O2 network, your specific billing relies entirely on your contract terms. We highly recommend reviewing your O2 tariff details or contacting O2 customer service directly to confirm exactly how "Call Forwarding" is billed under your specific plan.

Once confirmed, you can safely use our service to expose anonymous callers without billing surprises.